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Shipping policy

TRACKING

Please note that it might take from 1 to 3 business days for tracking to start showing information.

  • Standard shipping tracking - link 
  • DHL Express tracking - link

FULFILMENT

You will receive fulfilment email notification within 3-5 working days. 

STANDARD SHIPPING

Shipping method:
- National Post

Pricing:
- FREE if order value > 84.99 USD
- 9.99 USD if order value < 84.99 USD

Speed:
- 10-30 Working Days*

 

EXPRESS SHIPPING 

Shipping method:
- DHL Express 

Pricing:
- 20.99 USD (Europe)
- 29.99 USD (USA & Rest of the World)
- 30.99 USD (Australia)

Speed:
- 1-3 Working days (depends from your location)

 

RETURNS

Shipping method:
- DHL Express / Economy

Pricing:
- Free 

Speed:
- 1-7 Working days (depends from your location)

 

FREE RESENDS - DELIVERY ISSUES:

  • If the order is returned to us due to unsuccessful delivery we will reship it via DHL Express Mail (1-3 working days) for FREE. 
  • If you did not receive an order for more than 35 calendar days, please contact our support and we will reship a new product via DHL Express Mail (1-3 working days) for FREE.

 

    *Due to COVID pandemic / Holiday season, depending on your location regulations, there might be slight delays on top of standard delivery times. We ask you to give up to 10 days on top of regular delivery time before getting in touch with our customer service team.